Oriana offers a hassle-free 30 day exchange and money back policy. If for any reason you are not satisfied with the product, we will happily provide you with a 100% exchange or refund on the invoice value. You can return any of our products except for Non Exchangeable products and Gold Coins within 30 days of receiving the product. We offer FREE return shipping within the 30 day exchange Policy. The value of the product being returned should not exceed Rs.1, 00,000/- in case of Jewellery and Rs.3, 00,000/- in case of Temple Jewellery and Solitaires.